Katowice, Poland

10 steps to professional customer service

10 kroków profesjonalnej obsługi klienta

Language: Polish Studies in Polish
Subject area: economy and administration
Studies online Studies online
University website: english.swps.pl
Customer
In sales, commerce and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.
Professional
A professional is a member of a profession or any person who earns their living from a specified professional activity. The term also describes the standards of education and training that prepare members of the profession with the particular knowledge and skills necessary to perform their specific role within that profession. In addition, most professionals are subject to strict codes of conduct, enshrining rigorous ethical and moral obligations. Professional standards of practice and ethics for a particular field are typically agreed upon and maintained through widely recognized professional associations, such as the IEEE. Some definitions of "professional" limit this term to those professions that serve some important aspect of public interest and the general good of society.
Professional
The science, which teaches arts and handicrafts
Is merely science for the gaining of a living;
But the science which teaches deliverance from worldly existence,
Is not that the true science?
Prajñadanda (The Staff of Wisdom) attributed to Nagarjuna
Professional
Perhaps all professions ... are filled with hostility toward the individual, saturated with hatred by those who find themselves mute and sullen in an insipid duty.
Rainer Maria Rilke, Letters to a Young Poet, 6
Professional
When I speak of the purpose of self-culture, I mean that it should be sincere. In other words, we must make self-culture really and truly our end, or choose it for its own sake, and not merely as a means or instrument of something else. And here I touch a common and very pernicious error. Not a few persons desire to improve themselves only to get property and to rise in the world; but such do not properly choose improvement, but something outward and foreign to themselves; and so low an impulse can produce only a stinted, partial, uncertain growth. A man, as I have said, is to cultivate himself because he is a man. He is to start with the conviction that there is something greater within him than in the whole material creation, than in all the worlds which press on the eye and ear; and that inward improvements have a worth and dignity in themselves quite distinct from the power they give over outward things. Undoubtedly a man is to labor to better his condition, but first to better himself. If he knows no higher use of his mind than to invent and drudge for his body, his case is desperate as far as culture is concerned.
William Ellery Channing, “Self-Culture”

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